Enhancing the efficiency and improving the customer satisfaction of claims handings process at Aviva NDB Insurance Plc

dc.contributor.author	Godagama, K.D.
dc.contributor.author	Fransisco, G.S.
dc.date.accessioned	2020-09-16T10:43:38Z
dc.date.available	2020-09-16T10:43:38Z
dc.date.issued	2011
dc.identifier.citation	Proceedings of the 3rd Symposium on Applied Science, Business and Industrial Research, 06th April 2011:p.113-117
dc.identifier.uri	http://repository.wyb.ac.lk/handle/1/1646
dc.publisher	Faculty of Applied Sciences, Wayamba University of Sri Lanka:Kuliyapitiya
dc.subject	Proceedings
dc.subject	Insurance industry
dc.subject	Competitive advantage
dc.subject	Claims handling process
dc.subject	Market share
dc.title	Enhancing the efficiency and improving the customer satisfaction of claims handings process at Aviva NDB Insurance Plc
dc.type	Conference Paper