Customer dissatisfaction on service delivery points with special reference to the Ministry of Industrial, Sports, Rural Development, Women Affairs and Youth Affairs and Tamil Education Central Provincial Council in Sri Lanka

Customer dissatisfaction on service delivery points with special reference to the Ministry of Industrial, Sports, Rural Development, Women Affairs and Youth Affairs and Tamil Education Central Provincial Council in Sri Lanka

Galahitiyawa, W.
URI: http://repository.wyb.ac.lk/handle1/2190
Date: 2011

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