Impact of service quality dimension on complaints satisfaction upon providing amicable solution on minor complains in the Department of Police in Sri Lanka

dc.contributor.author	Karunaratne, N.
dc.date.accessioned	2021-01-04T09:49:32Z
dc.date.available	2021-01-04T09:49:32Z
dc.date.issued	2013
dc.identifier.uri	http://repository.wyb.ac.lk/handle1/2214
dc.format.extent	xvii, 145
dc.publisher	Faculty of Business Studies and Finance, Wayamba University of Sri Lanka. Kuliyapitiya
dc.subject	Business Administration
dc.subject	Thesis
dc.title	Impact of service quality dimension on complaints satisfaction upon providing amicable solution on minor complains in the Department of Police in Sri Lanka
dc.type	Thesis
dc.identifier.degree	MBA
dc.identifier.indexnumber	DMBA-11-03