Service quality dimensions leading to customer satisfaction:a case study in DFCC Vardhana Bank

dc.contributor.author	Sathkumara, S.M.K.
dc.date.accessioned	2021-01-21T15:27:01Z
dc.date.available	2021-01-21T15:27:01Z
dc.date.issued	2007
dc.identifier.uri	http://repository.wyb.ac.lk/handle1/2249
dc.format.extent	xvii, 206
dc.publisher	Faculty of Business Studies and Finance, Wayamba University of Sri Lanka. Kuliyapitiya
dc.subject	Business Administration
dc.subject	Thesis
dc.title	Service quality dimensions leading to customer satisfaction:a case study in DFCC Vardhana Bank
dc.type	T
dc.identifier.degree	MBA
dc.identifier.indexnumber	PGDBM-05-09