Impact of operational service quality towards customer satisfaction:with special reference to National Water Supply and Drainage Board

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dc.contributor.author Thilakarathne, G.M.
dc.date.accessioned 2021-01-21T15:27:02Z
dc.date.available 2021-01-21T15:27:02Z
dc.date.issued 2013
dc.identifier.uri http://repository.wyb.ac.lk/handle1/2253
dc.format.extent xiv, 114
dc.publisher Faculty of Business Studies and Finance, Wayamba University of Sri Lanka. Kuliyapitiya
dc.subject Business Administration
dc.subject Thesis
dc.title Impact of operational service quality towards customer satisfaction:with special reference to National Water Supply and Drainage Board
dc.type T
dc.identifier.degree MBA
dc.identifier.indexnumber PGDBM-06-121


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