Analysis of factors causing service quality towards customer satisfaction in the Commercial Banks of Sri Lanka

dc.contributor.author	Kavirathna, K.N.I.
dc.date.accessioned	2021-01-21T15:27:15Z
dc.date.available	2021-01-21T15:27:15Z
dc.date.issued	2015
dc.identifier.uri	http://repository.wyb.ac.lk/handle1/2307
dc.format.extent	viii, 92
dc.publisher	Faculty of Business Studies and Finance, Wayamba University of Sri Lanka. Kuliyapitiya
dc.subject	Business Administration
dc.subject	Thesis
dc.title	Analysis of factors causing service quality towards customer satisfaction in the Commercial Banks of Sri Lanka
dc.type	T
dc.identifier.degree	MBA
dc.identifier.indexnumber	PGDBM-10-154