Impact of operational service quality towards customer satisfaction:with special reference to National Water Supply and Drainage Board

dc.contributor.author	Thilakarathne, G.M.
dc.date.accessioned	2021-01-21T15:27:30Z
dc.date.available	2021-01-21T15:27:30Z
dc.date.issued	2013
dc.identifier.uri	http://repository.wyb.ac.lk/handle1/2348
dc.format.extent	xv, 117
dc.publisher	Faculty of Business Studies and Finance, Wayamba University of Sri Lanka. Kuliyapitiya
dc.subject	Business Administration
dc.subject	Thesis
dc.title	Impact of operational service quality towards customer satisfaction:with special reference to National Water Supply and Drainage Board
dc.type	T
dc.identifier.degree	MBA
dc.identifier.indexnumber	PGDBM-06-121