Analysis of factors causing service quality dimension towards customer satisfaction with special reference to Bank of Ceylon

dc.contributor.author	Thushara, P.M.S.
dc.date.accessioned	2021-01-21T15:27:38Z
dc.date.available	2021-01-21T15:27:38Z
dc.date.issued	2015
dc.identifier.uri	http://repository.wyb.ac.lk/handle1/2366
dc.format.extent	xiv, 122
dc.publisher	Faculty of Business Studies and Finance, Wayamba University of Sri Lanka. Kuliyapitiya
dc.subject	Business Administration
dc.subject	Thesis
dc.title	Analysis of factors causing service quality dimension towards customer satisfaction with special reference to Bank of Ceylon
dc.type	T
dc.identifier.degree	MBA
dc.identifier.indexnumber	PGDBM-11-170