Effect of organizational factors on customer perception of service quality through organizational performance

dc.contributor.author	Ekanayake, M.R.C.B.
dc.date.accessioned	2021-01-21T15:27:53Z
dc.date.available	2021-01-21T15:27:53Z
dc.date.issued	2009
dc.identifier.uri	http://repository.wyb.ac.lk/handle1/2397
dc.format.extent	viii, 115
dc.publisher	Faculty of Business Studies and Finance, Wayamba University of Sri Lanka. Kuliyapitiya
dc.subject	Business Administration
dc.subject	Thesis
dc.title	Effect of organizational factors on customer perception of service quality through organizational performance
dc.type	T
dc.identifier.degree	MBA
dc.identifier.indexnumber	PGDBM-04-26