A study on service quality and customer satisfaction with special  reference to state commercial banks in Mannar district

dc.contributor.author	Ravel, L.R.S.
dc.date.accessioned	2021-01-21T15:28:12Z
dc.date.available	2021-01-21T15:28:12Z
dc.date.issued	2012
dc.identifier.uri	http://repository.wyb.ac.lk/handle1/2431
dc.format.extent	xiii, 112
dc.publisher	Faculty of Business Studies and Finance, Wayamba University of Sri Lanka. Kuliyapitiya
dc.subject	Business Administration
dc.subject	Thesis
dc.title	A study on service quality and customer satisfaction with special reference to state commercial banks in Mannar district
dc.type	T
dc.identifier.degree	MBA
dc.identifier.indexnumber	PGDBM-05-56