Operational performance leading to customer satisfaction:supply of new telephone lines in the Sri Lanka Telecom PLC

dc.contributor.author	Ariyaratne, K.S.G.
dc.date.accessioned	2021-01-21T15:28:14Z
dc.date.available	2021-01-21T15:28:14Z
dc.date.issued	2012
dc.identifier.uri	http://repository.wyb.ac.lk/handle1/2434
dc.format.extent	ix, 128
dc.publisher	Faculty of Business Studies and Finance, Wayamba University of Sri Lanka. Kuliyapitiya
dc.subject	Business Administration
dc.subject	Thesis
dc.title	Operational performance leading to customer satisfaction:supply of new telephone lines in the Sri Lanka Telecom PLC
dc.type	T
dc.identifier.degree	MBA
dc.identifier.indexnumber	PGDBM-05-77