Service encounter satisfaction of patients upon operational performance in the public sector general hospitals of Sri Lanka with special reference to surgical operation

dc.contributor.author	Suraweera, P.H.R.
dc.date.accessioned	2021-01-21T15:28:25Z
dc.date.available	2021-01-21T15:28:25Z
dc.date.issued	2011
dc.identifier.uri	http://repository.wyb.ac.lk/handle1/2452
dc.format.extent	xviii, 155
dc.publisher	Faculty of Business Studies and Finance, Wayamba University of Sri Lanka. Kuliyapitiya
dc.subject	Business Administration
dc.subject	Thesis
dc.title	Service encounter satisfaction of patients upon operational performance in the public sector general hospitals of Sri Lanka with special reference to surgical operation
dc.type	T
dc.identifier.degree	MBA
dc.identifier.indexnumber	PGDBM-07-67