Browsing Faculty of Applied Sciences by Subject "ATM service performance"

Browsing Faculty of Applied Sciences by Subject "ATM service performance"

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  • Wathsala, HAI; Jayarathna, HADN; Mihirani, KN; Tennakoon, TMCS; Rambandara, RDSS (Department of Industrial Management, Wayamba University of Sri Lanka, 2019)
    The ATMs have become the most efficient service facility of the banking industry. Therefore, this study analyzed the performance of such a service system of a state bank in Sri Lanka. The selected ATM machine was located ...

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