Factors influencing customer satisfaction in public sector service delivery:the case of three public sector institutions, Divisional Secretariat, Water Board, Urban Council

dc.contributor.author	Srimali, A.A.D.
dc.date.accessioned	2021-01-04T09:49:30Z
dc.date.available	2021-01-04T09:49:30Z
dc.date.issued	2012
dc.identifier.uri	http://repository.wyb.ac.lk/handle1/2204
dc.format.extent	xxi, 176
dc.publisher	Faculty of Business Studies and Finance, Wayamba University of Sri Lanka. Kuliyapitiya
dc.subject	Business Administration
dc.subject	Thesis
dc.title	Factors influencing customer satisfaction in public sector service delivery:the case of three public sector institutions, Divisional Secretariat, Water Board, Urban Council
dc.type	Thesis
dc.identifier.callnumber	DMBA-08-46
dc.identifier.degree	MBA