Application of queuing theory in service industry is a common approach of many researchers. More contribution has been done on the application of queuing theory in the field of health care. Delays prevent prompt delivery ...

Critical decision making is involved as a major problem in different industries including service industry. This paper presented on a Simulation Model for a service organization in the Sri Lankan Context. The objective ...

Banking services have emerged as a foremost service under contemporary circumstances. The vigorous competition among the banking and financial services sector provides a platform for continuous improvements in their ...

Loading, unloading and warehousing are three critical processes for a manufacturing organization. Therefore, reducing cycle and waiting times related to those are vital in improving its performance. This study aimed to ...

Simulation of waiting lines has become a widely studied research area of many researchers. Supermarket waiting lines are foremost among those experienced daily by ordinary Sri Lankans. Waiting in queues wastes the time ...

Tourism Industry has turned its course with the sustainable goals. It has necessitated the identification of means of improvements within the industry and preservation. Udawalawa National Park has been identified as the ...

Employees in the apparel industry are exposed to many hazards at their workplace. Availability of corrective measures may influence their levels of job satisfaction. This study attempts to assess employees’ perception ...

Glove manufacturing industry plays a major role of the exports industry in Sri Lanka. To survive and succeed in the competitive glove manufacturing environment, it is important to introduce new products that fulfill the ...

Sri Lankan apparel manufacturers are reputed worldwide for manufacturing quality garments. Apparel industry has been contributed more than fifty percent of export to the Sri Lankan economy. Therefore it is necessary to ...

Sri Lankan rubber and rubber products manufacturers produce a wide range of rubber and rubber-based products. The Sri Lankan tyre-manufacturing sector contributes in high percentage to the foreign exchanges of the country. ...